Our Policies

  • Booking in advance is essential – make your booking here.
  • Right of admission is obtained
  • Kindly arrive 15 minutes early to allow time for you to change and complete your consultation card along with enjoying the welcoming rituals
  • Late arrival will result in a reduction in treatment time whilst full treatment fee will be paid
  • Cellular phones must be put on silent not on vibration during treatments
  • Please keep your voice down at all time to ensure other guests enjoy their treatments
  • Vouchers are valid for a year – contact us to purchase a voucher. 
  • Vouchers purchased for treatment cannot be used to purchase products
  • Products purchased are not refundable
  • Prices are subject to change without prior notice
  • Using of any facilities is at your own risk
  • Smoking is not allowed inside the spa
  • Tshoseletso Mobile & Day Spa will not be held responsible for any loss, theft and damage whatsoever
  • We require a 50% deposit to confirm your booking
  • The remaining balance is requested 2 days prior the pamper party
  • If 1 member of the group could not make it on the day a treatment voucher will be issued
  • Photoshoot time will be cut short if you where late for your session
  • maximum of 2 adults are allowed to monitor kids party
  • Please note we have a 48-hour cancellation policy – prior to your treatment date
  • Please remember to bring your own swimming costume for the use of facilities
  • You are allowed to postpone your booking twice, thereafter no refunds allowed unless alternative appointment date is booked
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